Online IT Trainings & Job Support Services

Call Our advisor for any query : +91 6360330726

Project Development Support

You can simplify IT support management by streamlining multiple OEM and vendor contracts to a single vendor that has the expertise to care for all your technology support needs. Improve availability, resolve issues quickly and remote support for your multi vendor data center and across your IT environment.

We offer a complete range of be spoke web development services right from Need Analysis, Conceptualization, Development, Implementation, Testing, to Maintenance and support. Whether you require a simple web application to be developed from ground up or a custom one with complex integrations - we do it all.

Product Support

The main goal of a product support specialist is to educate prospective and current customers on the products offered by their companies. These professionals may specialize in certain areas, such as software and technical support for companies. This field, for example, requires product support specialists to make sure software and hardware continue to function as intended, as well as either resolving customer issues or walking customers through how to resolve issues themselves.

Product support specialists work in a wide variety of fields; one of the main areas of employment for product support specialists is retail sales. Product support specialists may also work directly for manufacturers creating instruction manuals that accompany products sold to the public. These specialists may also work in call centers or answer phone calls for customers that have questions or need technical support for products.

Since product support specialists work directly with customers, good communication skills are a must. Specialists that work in more technical fields may need technical certificates and potentially postsecondary degrees for employment. Previous experience in product support may be preferred - or required - by employers as well.

Web Development

Our web development services allow our customers to mix-and-match from our extensive portfolio, or develop a custom web app which suits their purpose in a cost-effective manner. Our services encompass Custom Application Development, Reverse Engineering, Application Customization, Integration, Porting, Testing, Deployment, Implementation, and Rollout Management

Web Design and Development

Our functional and highly efficient web design and development services match your business expectations. We excel in developing websites that deliver content and services equally well in a rich, easy-to-use web interface

Cross-Platform Application Development

Our developers are adept at developing powerful applications that can be accessed on any type of device, including both desktops and mobile phones. While developing a cross-platform application, our focus lies heavily on the UI and the overall UX, ensuring a feature-packed and easy-to-use application

Web-based Database Programming

We can perform Database Optimization and Tuning for distributed servers and complex databases in order to achieve optimal performance, as per your requirements. Whether your requirement is for a single-user or multi-user solution, a desktop solution or even integrating your organizations' database, we can assist in developing a program suited to your needs

Application Maintenance

We ensure all your web applications remain functional and efficient, while keeping frequent downtimes at bay. Our application maintenance services include taking work Requests, issue incidents management, request/ incident processing, root cause analysis and developing possible solutions

Web and Enterprise Portal Development

We can help build a custom web based enterprise portal for your company in order to boost your employees efficiency, while enabling easy group interactions and real-time information exchange. We can develop custom B2B or B2C Portals, Enterprise Information Systems, Communities & Networks, Media Portals, and more

Open Source Software Integration

With our help, you can leverage the power of open source technologies to build a custom application from scratch. We assist you with Open Source Software suggestions, Architecture Planning, Application Testing, and Integration with other software

Product Support Specialist Tasks

  • Confer with customers to identify problems, replicate them, and troubleshoot for root cause.
  • Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps.
  • Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems.
  • Install applications, hardware, parts, and/or equipment.